Learn more about holistic modalities, how they work, their benefits and what you can expect during a session.
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A-Z Holistic Knowledge Base
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Our goal is to create a platform that showcases the most loved, trusted, gifted, and passionate practitioners in their field. A one-stop platform where clients can find holistic practitioners with ease, check out reviews, be educated on what modalities best suit their needs, and feel empowered and confident about making a booking.
Although Western medicine certainly has its place, itâs time for a change in how everyone thinks about their well-being. We want to make holistic therapies the natural and complementary choice for everyone.
For you, the benefits of joining would include:
In simple terms; Bodhi Holistic Hub has been built to help grow your business and make your day-to-day as a holistic practitioner easier, so you can focus more time on your clients.
You simply go to our Practitioner application and follow the subsequent prompts. Please ensure that we have all requested information, so that our team has the relevant information to move you forward to the next stage.
Yes, however, it is critical that you are fully trained and certified in any modality you list under your practice to ensure the safety and trust of our clients.
At Bodhi Holistic Hub, we pride ourselves on living out our core values and our mission of being the best, trusted and most loved platform for all your holistic needs. To ensure that we are upholding our promise, we have implemented a comprehensive selection process and quality standards for all our practitioners.
Selection
Our selection process, made of 3 phases, covers and assesses:
Phase 1: Getting to know our practitioners, their business, and how we can partner together:
Phase 2: Once Phase 1 is complete, we will determine if a test session is required based on whether all areas have met the standard of criteria required. If a test session isnât required, we will approve the practitioner application, begin the onboarding process, and get their profile and sessions live on our platform. If a test session is required, one will be conducted by a member of the Bodhi team, who will then re-assess the practitioner against our criteria.
Phase 3: Ongoing Assessment in relation to BHH Community standards:
The ongoing assessment process involves:
The client reviews will be public on the practitioner's profile, and the practitioner will have the opportunity to submit a public response to the review. Based on the feedback received, an overall rating will translate to several stars from 1-5, where 1 represents an âUnsatisfactoryâ level of service and 5 represents an âExceptionalâ level of service. Our client rating and review system will play a key role in maintaining the standards we have set. We will investigate and act accordingly for any practitioners who receive negative reviews. Any poor behaviour or bad users will also be investigated, and where necessary, the user will be removed from our platform.
If you have any questions or feedback about our practitioner selection process and standards, please contact us at hello@bodhiholistichub.com
We want to make BHH a sustainable platform for all of our practitioners and really create a huge movement to educate and have as many people as possible turn to and book holistic services.
In terms of our fee structure, they are as follows:
If you are having trouble remembering your password, please select the âForgot Passwordâ link below the practitioner log-in fields to reset your password.
Once logged in to your dashboard, select Edit your profile. From here, you will be defaulted to âGeneralâ so just scroll down to the location of practice and edit.
You may terminate your account in accordance with the Practitioners Terms at any time by giving us notice to hello@bodhiholistichub.com. If at the effective date of termination you have active bookings not yet completed, you must carry out those Bookings as scheduled, and termination shall be extended until such time that all existing Bookings are complete (unless we permit earlier termination at our complete discretion).
Once logged into your dashboard you will see your notifications button below your profile picture on the left hand side. You can also scroll down and see your inbox which will have all messages. The notification category will include all session information, such as upcoming sessions, requests, rescheduling, cancellations, reviews or messages from your clients. Aside from your dashboard, we will also email you with any relevant notifications.
Once logged in to your dashboard, select Edit your profile in the menu on the left hand side. From here, you will be defaulted to General where you can scroll down and edit the âAbout âyourself and your offeringâ section. You can also edit your session descriptions by selecting âManage sessionsâ in the menu on the left hand side. Click on edit in the top right corner of the session you wish to change, and scroll down to the description to update.
Having a completed profile will provide more information for clients seeking your practice. The more information you have about your practice and sessions, the easier it will be for them to not only find you, but to also feel confident about booking with you.
When clients browse the marketplace, they will look for sessions that clearly address what they are uniquely experiencing, as well as practitioners that they feel confident can support them. We recommend the following to make your sessions more interesting to members:
If you do not have any high-quality photos, we recommend asking a friend with a camera or the latest version of iPhone to help take one of you! Choose a professional outfit and an appropriate background and smile! Also take a few of your practice space and you doing what you do best to really appeal to your audience. First impressions count! Guidance for uploading your photos are as follows:
BHH has been built to ensure we provide clients with the most loved and trusted practitioners in their local community. As you begin to take bookings through Bodhi Holistic Hub, each client will be asked to complete and submit a review post-session, which will be public on your profile.
However as it may take a little bit of time to build up your reviews, we are allocating three testimonials per practitioner from their current/previous clients. You will invite through your dashboard on our platform your chosen clients to complete the testimonial for you. You can invite as many clients to complete it for you. Once you receive you can then be in control of which testimonials are published live to your profile. You will be able to edit and select different testimonials at any time however only three will be able to be shown at any given time on your profile.
Once logged into your dashboard, on the menu on the left hand side click on your Manage Sessions. From here select Add new session and complete all details. You can simply repeat for your other sessions.
Once logged into your dashboard, on the menu on the left hand side click on Manage Sessions. Select the edit option in the top right hand corner of the session you wish to change and update accordingly.
Once logged into your dashboard, on the menu on the left hand side click on Manage Sessions. Select the edit option in the top right hand corner of the session you wish to delete. Scroll down to the bottom where you can click on the delete button.
Yes! If you have a practice that also is available for online sessions we recommend including both options. In order to have your online sessions show up in the search, you must have defined during the session set up which sessions are online. As BHH does not provide integrated video conferencing you must ensure you have adequate software systems in place in order to facilitate online sessions such as a professional level of zoom. You can include video conferencing links in your initial reply to clients when you receive a booking request. Once a booking is confirmed, you can also utilise our chat box feature to communicate any contact information relevant to the session to clients.
Practitioners will automatically receive a payment within 48 hours after the session is complete. You must ensure you have your account properly connected to Stripe so you can receive payment.
To get paid for your sessions, you must connect with Stripe, our secure third-party transaction agent. To do this, click on your profile photo in the top right-hand corner to navigate to your Dashboard. From there, navigate to the âSettingsââ tab > Payments & Payouts and select the button âConnect with Stripeâ.
Yes! Once youâve connected your bank with Stripe and completed a session, you will be paid directly to your bank account. You get paid within 48 hours of your scheduled session being complete.You can keep track of all upcoming and past payments in your dashboard under the Earnings section.
The easiest way to add sessions to your google calendar is from your confirmation email. Click the âAdd to Google calendarâ link next to your booking time and date and follow the prompts from there!
ââYes, we absolutely encourage reviews from each new client after their session with you, as the more 5-star quality reviews you receive this will lead to more exposure and ultimately, more bookings for you! Once a member has seen you, they are able to leave a review. Itâs helpful to give them a gentle nudge post-session and advise they will be receiving an invite shortly! You will receive a notification once a review is submitted for you and this will show up under your profile. You can also take this opportunity to reply which will also be public.
If your client cancels more than 24 hours before your scheduled session, they will get a full refund, less the payment processing fee. If they cancel within 24 hours of the session, their reservation cannot be refunded. This protects you and your time!
Your privacy is important to us! The only information ever shared with members is the information you list on your profile and your contact information/location when youâve confirmed a session. This is to ensure the client can find you! Clients also do not receive information about your social pages.
No. After you have created a password when youâve signed up, we never know your password.
All payments are processed through our third-party payment processor, Stripe. BHH does not receive any of your personal bank information.
For internal use of the BHH product, we track the number of bookings and types of bookings on the platform.